Privacy Policy

Our company specializes in consulting, product development, and customer support. We tailor our services to the specific needs of businesses across various industries, helping them grow and succeed in a competitive market.

Contact our customer support team by emailing info@analytixpro.ca, calling +1 (514) 625-7044, or using the live chat on our website. Our team is available 24/7 to answer all your questions.

We are committed to providing quick and effective solutions to ensure your satisfaction.

Effective date: January 1, 2025

The purpose of this Privacy Policy is to inform users of our site of the personal data that we will collect, which may be collected, as well as the following information, if applicable:

• The personal data we will collect
• Use of collected data
• Who has access to the data collected
• Rights of users of the site
• The site's cookie policy

This Privacy Policy operates alongside our Site Terms of Use.

This policy complies with the laws set out in the Personal Information Protection and Electronic Documents Act (PIPEDA).

For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of where the site is located. This Privacy Policy aims to comply with the GDPR. If there are any inconsistencies between this policy and the GDPR, the GDPR will apply.​

Pour les résidents de l’État de Californie, cette politique de confidentialité vise à se conformer à la California Consumer Privacy Act (CCPA). S’il y a des incohérences entre ce document et la CCPA, la législation de l’État s’appliquera. Si nous constatons des incohérences, nous modifierons notre politique pour nous conformer à la loi pertinente.

Users agree that by using our site, they consent to:

• the conditions set out in this Privacy Policy and
• the collection, use and retention of data listed in this policy.

Data collected automatically

When you visit and use our site, we may automatically collect and store the following information:

• IP adresse
• Place
• Links visited while using the site
• Content viewed on our site
• Duration of the visit
• Hardware and software details (browser used, device type)

Data collected non-automatically

We may also collect the following data when you perform certain functions on our site:

• First and last name
• E-mail
• Phone number
• Mailing address
• Billing address
• Age
• Sex
• Date of birth
• Payment Information
• Preference Information

This data may be collected using the following methods:

• Contact form
• Transaction form
• Purchase on the website

Please note that we only collect data that helps us achieve the purpose stated in this privacy policy. We will not collect additional data without first informing you.

How we use personal data

Personal data collected on our site will only be used for the purposes specified in this policy or indicated on the relevant pages of our site. We will not use your data beyond what we disclose.

The data we collect automatically is used for the following purposes:

• Anonymous statistics
• Optimization of site navigation and content

The data we collect when the user performs certain functions may be used for the following purposes:

• Communications
• Receipts
• Order tracking
• Delivery
• Content display restriction

Employees

We may disclose to any member of our organization user data that they reasonably require to fulfill the purposes set out in this policy.

Third parties

We may share user data with the following third parties:

• Subcontractors

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Other Disclosures

We promise not to sell or share your data with third parties, except in the following cases:

• if required by law
• if it is required for any legal proceedings
• to prove or protect our legal rights
• to buyers or potential buyers of this company in the event that we seek to sell the company

If you follow hyperlinks from our site to any other site, please note that we are not responsible for and have no control over their privacy policies and practices.

Duration of storage of personal data

We do not retain user data beyond what is necessary to achieve the purposes for which it is collected.

How we protect your personal data

We protect your data, among other things, with the following means:

• Use of firewalls and antivirus software on our devices.
• Periodic site updates to prevent software vulnerabilities.
• Confidentiality agreements with subcontractors and employees.
• Use strong passwords and protect site login forms.

While we take all reasonable precautions to ensure that our user data is secure and users are protected, there is always a risk of harm. The Internet as a whole can be insecure at times, and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Minors

For EU residents, the GDPR specifies that individuals under the age of 15 are considered minors for the purposes of data collection. Minors must have the consent of a legal representative for their data to be collected, processed, and used.

Minimum age

If a minimum age applies to our content, it will be indicated to you on the relevant section(s) of the website. It is the user's responsibility to confirm their age before viewing restricted content.

International data transfer

User data may be accessed, processed or collected by the Company or a subcontractor thereof in the following countries:

• Canada
• United States
• France

Your rights as a user

As a user, you have the right to access any personal data we have collected. You also have the right to update or correct any personal data we hold, provided that this is acceptable under the law.

You may choose to withdraw or change your consent to the collection and use of data at any time, provided it is legally permissible to do so and you have notified us within a reasonable time.

Cookie Policy

A cookie is a small file stored on a user's hard drive by a website. It is only accessible when the user visits the website. Its purpose is to store data about the user's browsing habits.

Examples of information stored in cookies

A page marked as favorite, a site display preference, a favorite article category, etc.

Functional cookies

We use them to remember any selections you make on our site so that they are saved for your next visits.

Analytical cookies

This allows us to improve the design and functionality of our site by collecting data about the content you access and engage with while using our site.

Targeting cookies

These cookies collect data about how you use the site and your preferences. This allows us to make the information and promotions you see on our site more targeted.

You can open your browser in private mode to have cookies deleted at the end of each session. You can also choose to disable cookies entirely in your internet browser, but this may decrease your user experience on all websites you visit.

Third-party cookies

We may use third-party cookies on our site to achieve the following purposes:

• Collect navigation data.
• Tailor advertisements around the visitor's interests.

This Privacy Policy may be amended from time to time to maintain legal compliance and reflect any changes to our data collection process. We recommend that our users check our policy from time to time to ensure they are aware of any updates. If necessary, we may notify users by email of changes to this policy.

To modify, delete, question or contest the data collected

If you have any questions or would like your information deleted or amended in any way, please contact our Privacy Officer.

M. César Arce

info@analytixpro.ca